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Customer Experience Manager at Five Below - ApplyBlast

Customer Experience Manager

Five Below

5 months ago

2.9 on Glassdoor

Stuart, FL

Onsite

Full Time

Senior

0 applicants

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About this role

A Store Manager at Five Below leads store operations, ensures customer service excellence, and manages front-end merchandising and crew development while occasionally performing managerial duties in the Store Manager's absence. The role involves maintaining store cleanliness, executing opening/closing procedures, and partnering with leadership teams on merchandising and recovery initiatives.

Responsibilities

Lead store operations and maintain customer service score goals
Train and supervise crew members on service and store standards
Manage front-end merchandising and ensure brand compliance
Execute opening, closing, and store maintenance procedures
Perform Store Manager duties during their absence

Skills

About Five Below

fivebelow.com

Headquarters

Philadelphia, Pennsylvania, United States

Company Size

10001+ employees

Founded

2002

View Profile

Five Below is a U.S. specialty value retailer that sells trend-right, low-priced merchandise primarily aimed at tweens, teens, and families. Its stores and website offer products across categories such as toys, games, room decor, beauty, electronics, clothing, candy, and seasonal items, generally priced at $5 or below with some higher-priced items in select assortments.