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© All Rights Reserved. ApplyBlast.com
Microbyte
Microbyte is seeking a Customer Experience Lead to own the end-to-end customer journey, from onboarding new clients to managing daily queries and resolving service issues. The role involves overseeing the Human Centred Onboarding process, acting as the primary point of contact for negative feedback, and driving service improvements based on customer sentiment. This individual will function as the primary advocate for clients within a fast-paced Managed Service Provider (MSP) environment.
Microbyte is an Irish electronics retailer specialising in Apple and Microsoft products, including MacBooks, iPads, iMacs, and Microsoft Surface devices. Based in Clondalkin, Dublin, the company operates an online store offering both new and refurbished computers and accessories. Microbyte serves customers across Ireland, providing competitive pricing on a wide range of consumer electronics.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Microbyte.
70% below the average for this role