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Customer Experience Manager at Five Below - ApplyBlast

Customer Experience Manager

Five Below

4 months ago

2.9 on Glassdoor

St. Louis, MO

Onsite

Full Time

Senior

0 applicants

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About this role

This role involves leading a Five Below store to achieve customer service goals, managing front-end operations, and overseeing crew members. The associate is responsible for maintaining store cleanliness, executing opening and closing procedures, and performing various manager duties in their absence.

Responsibilities

Lead assigned store to achieve customer service score goals
Manage front-end operations and ensure brand standards compliance
Open and close the store while maintaining cleanliness and recovery
Recruit, train, coach, and supervise all crew members
Perform store maintenance tasks including waste disposal and stock room duties

Skills

Qualifications

High School Graduate2 Years of Management Experience

About Five Below

fivebelow.com

Headquarters

Philadelphia, Pennsylvania, United States

Company Size

10001+ employees

Founded

2002

View Profile

Five Below is a U.S. specialty value retailer that sells trend-right, low-priced merchandise primarily aimed at tweens, teens, and families. Its stores and website offer products across categories such as toys, games, room decor, beauty, electronics, clothing, candy, and seasonal items, generally priced at $5 or below with some higher-priced items in select assortments.