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Customer Experience Manager at Five Below - ApplyBlast

Customer Experience Manager

Five Below

3 months ago

2.9 on Glassdoor

Miami, FL

Onsite

Full Time

Senior

0 applicants

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About this role

The Store Operations Manager at Five Below leads front-end operations, customer service initiatives, and store maintenance while supervising crew members and executing opening/closing procedures. This role requires partnerships with store leadership to achieve sales goals, manage merchandising standards, and perform manager duties in the store manager's absence.

Responsibilities

Lead front-end operations and ensure brand standard compliance.
Train and supervise crew members to deliver exceptional customer experiences.
Execute store opening, closing, and recovery procedures efficiently.
Manage inventory, stock levels, and merchandise layout optimizations.
Perform store maintenance and handle manager duties in the store manager's absence.

Skills

Qualifications

High School Graduate2 years of management experience

About Five Below

fivebelow.com

Headquarters

Philadelphia, Pennsylvania, United States

Company Size

10001+ employees

Founded

2002

View Profile

Five Below is a U.S. specialty value retailer that sells trend-right, low-priced merchandise primarily aimed at tweens, teens, and families. Its stores and website offer products across categories such as toys, games, room decor, beauty, electronics, clothing, candy, and seasonal items, generally priced at $5 or below with some higher-priced items in select assortments.