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© All Rights Reserved. ApplyBlast.com
illinoistoolworks.com
The Customer Experience Manager leads the Customer Service team to deliver end‑to‑end customer experiences across the order, delivery, and support lifecycle. This role partners with Sales, Operations, Supply Chain, and Quality to improve satisfaction, strengthen relationships, and drive retention while managing a team of Customer Service Representatives and Trade Compliance Specialists.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for illinoistoolworks.com.
49% above the average for this role