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© All Rights Reserved. ApplyBlast.com
Allegiance Truck Centers
The Customer Experience Manager is responsible for proactively increasing customer satisfaction and loyalty by managing the entire customer lifecycle, developing service strategies, training front‑line staff, and resolving complaints. The role focuses on tracking key metrics such as Customer Satisfaction Score, Net Promoter Score, and first reply times, and uses data‑driven insights to improve retention and reduce churn.
Headquarters
Stamford, Connecticut, United States
Company Size
501-1000 employees
Founded
2019
Allegiance Truck Centers is a commercial vehicle dealership specializing in new and used trucks and commercial vehicles. They offer a broad inventory of top brands and models along with flexible financing and trade-in options to fit fleet and owner-operator needs. Beyond sales, Allegiance provides parts, maintenance, and service support with certified technicians to keep vehicles road-ready. Customers rely on them for comprehensive truck solutions, streamlined financing, and hands-on after-sale support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Allegiance Truck Centers.
Allegiance Truck Centers didn’t post a salary, so this is our estimate from similar listings.
21% below the average for this role