Snaitech

Customer Experience Operations Manager

Snaitech(1 day ago)

HybridFull TimeSenior$85,000 - $105,000Customer Experience
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About this role

The Customer Experience Operations Manager at Flutter SEA oversees the digital customer journey, managing online content and digital touchpoints to ensure a seamless and engaging experience. The role involves collaboration across teams, content management, and continuous improvement of digital services based on data and competitor insights.

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Required Skills

  • Content Management
  • Customer Experience
  • Data Analysis
  • Project Management
  • Web Optimization
  • A/B Testing
  • Digital Content
  • User Experience
  • Customer Journey
  • Team Collaboration

Qualifications

  • Master’s degree in Business, Marketing, or a related field

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