Customer Experience & Order-to-Cash Strategy Sr. Manager

The Customer Experience & Order-to-Cash Strategy Realization Sr. Manager at Amgen leads the design and implementation of a global Order-to-Cash and customer experience strategy that integrates organization, processes, technology, and data. Based in Amgen Colombia, the role partners with cross-functional and global teams to support digital transformation initiatives such as the SAP S4 transition and to align operations with enterprise strategic goals. The position emphasizes driving scalable, cost-effective customer experiences while fostering innovation and a values-driven culture.