Customer Experience Product Manager
Jiffy(7 days ago)
About this role
The Customer Experience Product Manager oversees and enhances customer service products to improve user satisfaction within the retail industry. They collaborate with various teams to develop and optimize solutions that meet customer needs and expectations.
Required Skills
- Product Management
- Customer Service
- Stakeholder Management
- Data Analysis
- User Experience
Qualifications
- Bachelor's Degree
About Jiffy
jiffy.comThis is an online retailer with a broad product catalog and a modern storefront designed for both desktop and mobile experiences. The platform exposes a robust API surface to power product discovery and merchandising, including related/similar items, color pickers, dynamic PDP content, delivery estimates, and streamlined cart and checkout flows. It emphasizes privacy and analytics integration through cookie consent tooling to meet privacy requirements across regions. The focus is on delivering fast, personalized recommendations and a seamless purchasing experience.
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