Customer Experience Quality Analyst
Pencor
About this role
A Customer Experience Quality Analyst at Blue Ridge Communications focuses on elevating the customer voice by managing survey programs, transforming feedback into actionable insights, and driving continuous improvement in customer experiences.
Skills
Qualifications
About Pencor
pencor.comPencor Services, Inc. is a Palmerton, Pennsylvania–based communications company that presents itself as a leader in the communications industry and the parent organization for a group of related companies. Its website highlights the company’s history, the Pencor “family” of companies, and current career opportunities. Pencor’s corporate office is located at 613 Third Street, Palmerton, PA, and it accepts resumes at resumes@pencor.com. The site emphasizes long-standing industry presence and a focus on careers and company culture.
About Pencor
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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