oraclecloudinfrastructure
This role serves as the voice of the customer within the Quality Management team, independently evaluating end-to-end customer journeys to identify experience gaps and usability issues. The position drives improvements across the digital support ecosystem through structured journey assessments, customer-first reviews, and cross-functional engagement. It ensures Dell's digital experiences consistently meet customer expectations and quality standards.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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