Datavant

Customer Experience Rep II - Full Time - Remote

Datavant

10 days ago
Remote
Full Time
Senior
0 applicants
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Datavant
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About this role

A Customer Experience Representative II – Retrieval at Datavant supports Record Hub customers by resolving complex inquiries, delivering high-quality service, and contributing to process improvements.

Skills

Qualifications

High School DiplomaGeneral Education Degree4 or More Years of Customer Service Experience2 or More Years of Call Center ExperienceExperience with Call Center Phone Systems
Datavant

About Datavant

datavant.com

Datavant is a data collaboration platform for healthcare that enables secure, privacy-first linking and sharing of clinical and real-world data. Its network includes 350+ real-world data partners, access to more than 80,000 hospitals and clinics, and reaches 70% of the top 100 largest health systems. Datavant provides de-identification, record-linking and governance tools to enable analytics, research, and commercial decision-making without exposing identifiable patient information. Life sciences companies, health systems, payers, and data partners use its platform to combine distributed datasets for insights while maintaining regulatory and privacy controls.

About Datavant

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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