Customer Experience Representative (B2B)

The Customer Experience Representative (B2B) at Watson-Marlow Fluid Technology Solutions manages a defined group of customers, building strong relationships to support business growth. This role oversees the end-to-end inquiry-to-order process, ensuring a seamless experience from initial quotation through order entry, tracking, and post-delivery issue resolution. The position serves as a key liaison between customers and internal teams to efficiently meet needs in alignment with standard operating procedures.