Frontlogix
The Customer Experience Representative (CXR) is responsible for servicing clients' products and services by engaging with customers, identifying pain points, and providing feedback to improve processes. The role involves handling customer communications across various channels, sourcing products, and maintaining accurate records to meet service targets. This position requires strong problem-solving skills and the ability to work independently in a remote environment with on-site training.
Headquarters
Santa Monica, California, United States
Company Size
51-200 employees
Founded
2022
Frontlogix is a customer experience and business process outsourcing company that provides inbound and outbound contact center services, lead generation, appointment setting, and back-office support. The company helps organizations improve customer engagement and sales performance through outsourced support, telemarketing, and administrative solutions across multiple industries.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Frontlogix.
Frontlogix didn’t post a salary, so this is our estimate from similar listings.