Customer Experience Representative - Full Time - New Orleans
Clinical Careers Page(1 month ago)
About this role
The Customer Experience Representative is the hospital’s primary contact for patient billing and post-care account matters, acting as a liaison between patients, providers, and payers. The role supports LCMC Health’s mission by ensuring clear communication about billing statements and maintaining accurate account balances.
Required Skills
- Customer Service
- Phone Support
- Billing
- Refund Processing
- Account Analysis
- Payment Posting
- Payment Collection
- Insurance Communication
- Data Entry
- Documentation
+3 more
Qualifications
- High School Diploma/GED
- 2 Years Experience in Accounting or Cash Handling/Cash Reconciliation in Healthcare
About Clinical Careers Page
lcmchealth.orgLCMC Health is a nonprofit healthcare system based in New Orleans that provides hospitals, urgent care centers, outpatient clinics, and physician services across the greater New Orleans region. The network delivers acute care and specialty services including emergency medicine, surgery, maternity, pediatrics, and other specialty care. LCMC partners with physicians and academic institutions to support clinical education, research, and community health programs. The system emphasizes patient-centered care, regional access to services, and coordinated population-health initiatives.
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