Customer Experience Representative - Italian speaker
Brevo(3 years ago)
About this role
Brevo is hiring an Italian-speaking Customer Experience Representative in Paris to support a fast-growing CRM and customer engagement platform used by over 500,000 businesses globally. The role sits within an international, remote-friendly environment at a certified B Corp and unicorn-stage company focused on helping organizations build better customer relationships across channels like email, SMS, and WhatsApp.
Required Skills
- Customer Support
- Ticket Management
- Email Support
- Phone Support
- Issue Resolution
- Escalation Management
- Technical Troubleshooting
- Email Marketing
- DNS Records
- HTML Email
+3 more
About Brevo
brevo.comVercel is a cloud platform for frontend developers that enables building, previewing, and deploying web applications and static sites with an emphasis on performance and developer experience. It offers Git-powered automatic deployments, global edge CDN, serverless functions, real-time preview URLs, analytics, and integrations to streamline CI/CD. Closely associated with the Next.js framework, Vercel is used by teams to achieve fast iteration, automatic scaling, and low-latency global delivery for Jamstack and modern web apps.
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