Bloom

Customer Experience Representative | Poppy & Peonies

Bloom(8 days ago)

RemoteFull TimeMedior$54,372 - $73,449 (estimated)Customer Service
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About this role

The Customer Experience Representative will join Poppy & Peonies, a sustainable DTC brand known for vegan leather bags, as a remote member of their customer-facing team. The role is hired through Bloom and supports the company’s commitment to positive customer interactions and brand values.

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Required Skills

  • Customer Service
  • Live Chat
  • Email Support
  • Shopify
  • Click Ship
  • Loop
  • Communication
  • De-escalation
  • Troubleshooting
  • Collaboration

Bloom is a full-service workplace design consultancy that helps organizations create people-centered workplaces and programs. They deliver learning and growth experiences plus talent advisory, HR advisory, and recruitment services to align space, culture, and capability. Bloom supports clients across hiring, development, and people strategy to build effective teams and work environments.

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