Customer Experience Representative
Geiger(25 days ago)
About this role
A Customer Experience Representative at Design Within Reach serves as a primary point of contact for DWR and Knoll web customers, supporting day-to-day order-related needs and customer interactions. The role supports the Retail Operations organization, reports to Customer Service Managers, and operates on a Monday–Friday schedule (10 AM–7 PM ET).
Required Skills
- Customer Service
- Communication
- Detail Orientation
- Problem Solving
- CRM
- Microsoft Office
- Order Management
- Time Management
- Product Knowledge
- Empathy
Qualifications
- College Degree (Preferred)
About Geiger
geigerfurniture.comGeiger designs finely crafted wood casegoods, seating, and office furnishings for executive suites, private offices, conference rooms, and collaborative spaces.
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