Customer Experience Representative
Thales(16 hours ago)
About this role
A Customer Service Representative at Thales in Beijing manages customer inquiries, handles issues and complaints, and supports order and quotation processes to ensure customer satisfaction and operational efficiency. The role involves working closely with internal teams and promoting company platforms, all while maintaining strong customer relationships.
Required Skills
- Customer Service
- CRM
- SAP
- Excel
- Communication
- Order Management
- Quotations
- Customer Relations
- Problem Solving
- Teamwork
About Thales
thalesgroup.comFrom Aerospace, Space, Defence to Security & Transportation, Thales helps its customers to create a safer world by giving them the tools they need to perform critical tasks
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