Customer Experience Representative
Swyfft
About this role
Swyfft is seeking a Customer Experience Representative to support agents and policyholders through various communication channels. The role focuses on delivering excellent customer service, troubleshooting inquiries, and processing policy changes. It offers a remote work environment and opportunities to be part of a dynamic team reshaping insurance experiences.
Skills
About Swyfft
swyfft.comSwyfft is an insurtech company that streamlines homeowners (and small commercial) insurance by using big data and analytics to deliver instant, address‑based quotes and simplified online purchasing. The platform automates underwriting and policy issuance and works with carrier and agent partners to offer admitted and E&S homeowners, flood, and commercial options. Swyfft emphasizes a fast, digital customer experience — from quoting through claims — and serves customers across multiple U.S. states.
About Swyfft
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$45k – $50k
per year