Customer Experience Representative
jtglobal
About this role
A Customer Experience Representative role at JT in Jersey involves providing first-line customer support, resolving service issues, managing orders and faults, and maintaining knowledge of company products and services. The position emphasizes excellent communication, technical skills, and customer relationship management.
Skills
About jtglobal
jtglobal.comJT Group is a telecommunications and technology company focused on mobile and connectivity services in the Channel Islands and beyond. The JT brand offers consumer mobile plans and travel eSIM options to support global roaming for residents and travelers. The site highlights location-based experiences for Jersey, Guernsey, and international customers, with online access through the JT Global platform. JT aims to keep people connected with straightforward, regionally-focused services and global reach.
About jtglobal
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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