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© All Rights Reserved. ApplyBlast.com
Drainmastersak
As a Customer Experience Representative at Drain Masters, you will serve as the first point of contact for customers facing urgent plumbing or drain issues. Your role involves answering inbound communications, scheduling service appointments, de-escalating upset callers, and providing detailed information to support field technicians. You will be responsible for documenting conversations accurately and maintaining calm, professional interactions while driving service bookings in Anchorage, AK.
Headquarters
Anchorage, Alaska, United States
Company Size
11-50 employees
Founded
1999
Drain Masters is a locally owned, family-operated plumbing company based in Anchorage, Alaska, with over 20 years of experience serving both residential and commercial customers. They offer comprehensive plumbing, drain cleaning, and sewer repair services, including camera inspections, hydro-jetting, trenchless sewer repair, water heater installation, leak detection, and repiping. Known for upfront pricing, advanced equipment, and five-star customer service, Drain Masters is a trusted go-to plumber for the Anchorage community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Drainmastersak.
33% below the average for this role