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© All Rights Reserved. ApplyBlast.com
Beyondwow
A Customer Experience Representative at Beyond Wow Plumbing handles inbound calls to assist homeowners during stressful plumbing emergencies with empathy and professionalism. The role involves scheduling service appointments, resolving customer concerns, and coordinating closely with field technicians to ensure seamless service delivery. This position serves as the first point of contact, aiming to turn difficult situations into positive experiences while representing the company's brand values.
Beyond Wow Plumbing (formerly S&D Plumbing) is a family-owned and operated Austin-based plumbing company that has been serving the Greater Austin area since 1980. They provide comprehensive residential and commercial plumbing services including drain cleaning, water heaters, slab leak detection, sewer line repair, gas lines, and emergency plumbing, backed by a 100% satisfaction guarantee and full workmanship warranty. The company also offers a 'Comet Care Club' membership program with year-round maintenance, priority scheduling, and member-only discounts.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Beyondwow.
3% below the average for this role
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