City Bank
The Customer Experience Representative handles customer account issues, online and mobile banking, loan payments, and fraud disputes while providing high-level customer service. This full-time role requires prior banking experience, strong problem-solving skills, and the ability to maintain confidentiality with sensitive customer information. The position involves managing incoming calls, logging interactions, and adhering to strict quality and training standards.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for City Bank.
City Bank didn’t post a salary, so this is our estimate from similar listings.
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