Customer Experience Representative

As a Customer Experience Representative, you will be the first point of contact for ACC's customers, handling inbound calls, emails, and live chat while supporting clients through their recovery journey. The role involves managing a high volume of customer interactions, engaging in sensitive discussions with empathy, and utilizing structured training to develop skills across various organizational functions. This full-time position offers a set start date, a rotating Monday-to-Friday schedule, and opportunities for career progression within the company.