Customer Experience Specialist (CZ & SK)
Samsung Research America(1 month ago)
About this role
The Customer Experience Specialist at Samsung Electronics Czech and Slovak will act as the 'voice of the customer' within the company, mapping customer journeys and identifying obstacles to improve customer satisfaction. This role requires collaboration with various departments to implement changes based on customer insights and facilitate cross-functional workshops.
Required Skills
- Customer Experience
- Process Improvement
- Data Analysis
- Communication
- Empathy
About Samsung Research America
samsung.comSamsung is a global technology company that designs and sells consumer electronics, mobile devices, TVs, home appliances, and related services. In the U.S. it offers Galaxy smartphones and tablets, QLED/OLED and smart TVs, laptops and monitors, plus connected home appliances and IoT integration via SmartThings. Samsung pairs hardware innovation (displays, camera and chipset technology) with software and services to deliver integrated experiences across devices. It sells direct-to-consumer through its website and retail partners while also supplying components and enterprise solutions to industry customers.
View more jobs at Samsung Research America →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Samsung Research America
Similar Jobs
Trade Marketing Specialist CZ & SK
Electrolux Group(1 month ago)
Trade Marketing Manager CZ/SK
Brown-Forman(1 day ago)
Czech/Slovak Customer Service Advisor
ManpowerGroup Greece(1 year ago)
Product Manager CZ&SK - R&I - Fasenra
American Association of Physicists in Medicine(2 months ago)
Global Customer Intelligence Manager (m/f/d)
Eppendorf(8 days ago)
Director of Customer Experience
BURGA(29 days ago)