Woodforest
The Customer Experience Specialist I is responsible for delivering the company's vision and building relationships with customers in a fast-paced call center environment. This role involves managing inbound and outbound calls, resolving customer issues, and providing accurate information regarding banking products and services. The position requires demonstrating leadership skills, maintaining confidentiality, and actively identifying opportunities to cross-sell bank products to meet customer needs.
Headquarters
Spring, Texas, United States
Company Size
1001-5000 employees
Founded
1980
Woodforest National Bank is a community-focused national bank headquartered in The Woodlands, Texas, offering consumer and commercial banking across the U.S. It provides personal products like checking, savings, mortgages, credit cards and digital banking, plus business services such as cash management, treasury solutions, remote deposit, lockbox and corporate card programs. Woodforest operates a broad branch and ATM network — including many in-store retail branches — and emphasizes convenient access through extended hours, online account opening and integrated digital tools. The bank targets individuals and small-to-mid-size businesses seeking accessible local service combined with practical payment and treasury capabilities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Woodforest.
Woodforest didn’t post a salary, so this is our estimate from similar listings.
12% below the average for this role