Customer Experience Specialist (Leasing/Customer Service)
Cottonwood Residential
About this role
A Customer Experience Specialist at Cottonwood Apartments is responsible for assisting residents and prospective renters by providing excellent customer service, managing inquiries, preparing apartments for showings, and supporting community events and operations. The role emphasizes communication, hospitality, and a focus on resident satisfaction.
Skills
About Cottonwood Residential
cottonwoodres.comCottonwood Residential is a residential real estate company focused on creating and managing comfortable, community-oriented rental homes. They offer property development, leasing, ongoing property management, maintenance, and resident services designed to deliver well-maintained living spaces and thoughtful amenities. Emphasizing quality design and responsive local management, Cottonwood positions itself as a provider of welcoming neighborhoods where residents can feel “home at last.”
Recent company news
CoStarNews | Cottonwood Communities set to expand apartment holdings by 30%
Jun 27, 2025
Building Salt LakeMillcreek city center apartment boom: the latest in pictures
Dec 16, 2024
ENRAward of Merit, Residential/Hospitality: 805 Riverfront
Oct 15, 2024
The Business JournalsHuge Cottonwood neighborhood may start construction soon
Jun 24, 2024
Idaho News 6Company speaks on Arbor Crossing fire, cause still unknown
Dec 26, 2016
About Cottonwood Residential
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Cottonwood Residential.
Salary
$8k – $11k
per year