Toters
The Customer Experience Specialist at Toters drives growth and manages day-to-day operations by delivering excellent customer service and handling inbound communications from customers and merchants. The role involves monitoring order queues, following up on orders, and channeling market feedback to the technology team to improve apps. This position requires strong communication skills, a positive mindset, and the ability to work flexible shifts to meet department KPI targets.
Toters is an on-demand delivery platform and mobile app that provides fast, easy local delivery of food, groceries, electronics, and other items. Customers place orders through the app and can pay by card or cash, with real-time order tracking from placement to doorstep. Toters also partners with restaurants and stores to help them reach new customers and grow their revenues, and offers flexible earning opportunities for couriers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Toters.
Toters didn’t post a salary, so this is our estimate from similar listings.
13% below the average for this role