Customer Experience Specialist
Acrisure Innovation(2 months ago)
About this role
The Customer Service Specialist at Clear Connect Solutions (Acrisure) serves as a primary point of contact for customers and internal stakeholders to support consistent service delivery and customer satisfaction. The role focuses on maintaining professional communication, ensuring timely resolution of customer needs, and supporting operational efficiency within established service standards.
Required Skills
- Customer Service
- Inbound Calls
- Outbound Calls
- Email Support
- Issue Resolution
- Account Support
- Billing Support
- Scheduling
- Documentation
- Data Privacy
+2 more
About Acrisure Innovation
acrisure.comAcrisure is a global insurance broker and business-solutions firm that connects entrepreneurs and organizations with insurance, risk-management, and advisory services. It provides property & casualty, specialty, employee-benefit, and program solutions through a large network of partner agencies and technology platforms. Acrisure emphasizes tech-enabled distribution, data-driven risk analytics, and customized programs to help clients protect assets and scale their businesses. The firm blends brokerage expertise with fintech tools to streamline coverage, claims, and business operations.
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