Customer Experience Specialist
Pye-Barker Fire & Safety
About this role
A Customer Service Representative at a fire, life safety, and security company supports external and internal customers via phone and email. The role focuses on delivering a smooth customer experience by handling inquiries, scheduling and verifying appointments, and coordinating support with branches and field partners. The position emphasizes ownership of customer issues through end-to-end resolution and escalation when needed.
Skills
Qualifications
About Pye-Barker Fire & Safety
pyebarkerfs.comPye-Barker Fire & Safety is a leading provider of fire protection, life safety, and security services with branches across the United States.
Recent company news
PennLive.comGeorgia company acquires longtime Dauphin County security firm
1 week ago
PR NewswirePye-Barker Fire & Safety Enters Hawaii with Proactive Video Monitoring Company Lifeline Fire & Security
Nov 12, 2025
Security Systems NewsALL In: How Pye-Barker is reshaping employee ownership
Sep 3, 2025
CoinDeskPye Finance Raises $5M Seed Round Led by Variant and Coinbase Ventures
Dec 8, 2025
Fire & Safety Journal AmericasPye-Barker acquires CARE Security & Monitoring in Kentucky
3 weeks ago
About Pye-Barker Fire & Safety
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Pye-Barker Fire & Safety.
Salary
$38k
per year
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