Customer Experience Specialist
Alaan
About this role
Alaan is the Middle East's leading AI-powered spend management platform that simplifies finance operations for businesses through smart corporate cards, expense tracking, and AI automation. The company is backed by top investors and has rapidly become the top platform in the region, serving over 2000 businesses. The role involves interacting with customers, providing technical support, and working with product teams to improve user experience.
Skills
Qualifications
About Alaan
alaan.comAlaan is a UAE-based fintech that provides a smart corporate card and spend management platform for businesses. It issues Visa corporate cards (physical and virtual) with features like real-time spend controls, automated expense capture and approvals, accounting integrations, and up to 2% cashback with no setup fee. Alaan targets SMEs and growing teams looking to streamline corporate payments, enforce policy, and simplify reconciliation through a mobile-first experience.
About Alaan
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Alaan.
Salary
$96k – $127k
per year