Customer Experience Specialist
Bobbie
About this role
A Customer Experience Specialist at Bobbie supports parents with product questions, subscriptions, and order concerns while building trust through compassionate and accurate communication. The role focuses on creating meaningful connections with families during critical moments and maintaining high-quality customer interactions.
Skills
About Bobbie
hibobbie.comBobbie is a pediatric nutrition company best known for infant formula products, offering science-backed nutrition for babies through a direct-to-consumer model and retail channels.
Recent company news
UGA TodayKim Chappell: Formula for Success
Nov 21, 2025
CNBCLaura Modi, CEO and mom, is breaking one of the market's biggest duopolies: Infant formula
Oct 7, 2025
The New York TimesShe Built a Cult Baby Formula Business. Then R.F.K. Jr. Came Calling.
May 31, 2025
Time MagazineTIME100 Most Influential Companies 2025: Bobbie
Jun 26, 2025
Business WireInfant Feeding Company Bobbie Steps Up to Support Families Impacted by Government Shutdown with Deepest Discount Ever for SNAP-Eligible Parents
Oct 24, 2025
About Bobbie
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Bobbie.
Salary
$52k – $62k
per year