Fresh Tracks Canada
At Fresh Tracks Canada, an experienced Customer Experience Specialist provides legendary hospitality to guests before, during, and after their travels by coordinating custom itineraries and managing trip logistics. This role serves as the primary touchpoint between the company and its customers, ensuring seamless experiences and addressing unpredictable situations with problem-solving skills. The specialist works closely with the Vacation Coordinator team and tourism suppliers to deliver accurate pre-departure instructions and concierge services.
Headquarters
Vancouver, British Columbia, Canada
Company Size
51-200 employees
Founded
1996
Fresh Tracks Canada is a Canadian tour operator that designs personalized vacations and trip plans backed by local industry expertise. Positioning itself as one of Canada's leading travel operators, it helps travelers craft bespoke itineraries across the country—from national parks and the Canadian Rockies to city experiences—so guests can make the most of their time. Fresh Tracks focuses on custom planning and concierge-style service to simplify bookings and deliver tailored experiences for individuals, couples, and groups. Travelers choose them for expert local knowledge, personalized itineraries, and end-to-end trip support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fresh Tracks Canada.
Fresh Tracks Canada didn’t post a salary, so this is our estimate from similar listings.
38% below the average for this role
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