PokerStars™.net
The Customer Experience Specialist monitors and analyzes customer experience metrics across all touchpoints to identify areas for improvement. This role involves collecting feedback, suggesting strategic recommendations, and presenting reports using tools like PowerPoint and Miro. The specialist engages with customers through digital channels and leads follow-up processes for complaints to enhance overall satisfaction.
Join the world's largest poker site, PokerStars™, with new player promotions, the biggest tournaments and more players than anywhere else online.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PokerStars™.net.
PokerStars™.net didn’t post a salary, so this is our estimate from similar listings.
6% below the average for this role
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