Napleton Auto Group
The Customer Experience Specialist at Ed Napleton Automotive Group supports the service department by gathering guest feedback from manufacturer surveys, following up with customers, and working with the Service Manager to resolve concerns and improve service experiences. The role involves reporting, communication, and ensuring high satisfaction levels in a fast‑paced automotive dealership environment.
Napleton Automotive Group is a multi-state automotive dealership group with locations in Florida, Illinois, Indiana, Pennsylvania, Missouri, Georgia, Wisconsin, Minnesota, and more. They offer a wide range of vehicle brands including Acura, Audi, BMW, Cadillac, Honda, Toyota, and many others. Their website serves as a portal to each of their individual dealership locations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Napleton Auto Group.
Napleton Auto Group didn’t post a salary, so this is our estimate from similar listings.
25% below the average for this role