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Customer Experience Specialist at Cottonwood Residential - ApplyBlast

Customer Experience Specialist

Cottonwood Residential

2 months ago

3.2 on Glassdoor

Salt Lake City, Utah, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Experience Specialist at The Richmond Apartments in Salt Lake City will greet residents, prospects, and vendors, respond to inquiries via phone, email, and text, and ensure apartments are ready for showings and move‑ins. The role also involves maintaining community communications, organizing packages, assisting with events and social media, and providing a welcoming experience for all customers.

Responsibilities

Greet and assist residents, prospects, and vendors in person and via phone, email, and text
Ensure apartments are ready for showings and maintain property standards
Assist in planning community events and managing social media marketing

Skills

About Cottonwood Residential

cottonwoodres.com

Headquarters

Salt Lake City, Utah, United States

Company Size

201-500 employees

View Profile

Cottonwood Residential is a residential real estate company focused on creating and managing comfortable, community-oriented rental homes. They offer property development, leasing, ongoing property management, maintenance, and resident services designed to deliver well-maintained living spaces and thoughtful amenities. Emphasizing quality design and responsive local management, Cottonwood positions itself as a provider of welcoming neighborhoods where residents can feel “home at last.”