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© All Rights Reserved. ApplyBlast.com
JD Logistics
The Customer Experience Specialist will design and maintain monitoring frameworks for logistics operations across the Americas, focusing on warehousing, fulfillment, and last‑mile delivery. The role analyzes performance data, conducts root‑cause analyses, and collaborates with cross‑functional teams to drive continuous improvement in operational quality and customer satisfaction.
JD Logistics is a global logistics company headquartered in Parsippany, NJ, providing air freight, sea freight, road freight, intermodal freight, customs clearance, and warehouse solutions. Founded in 2018, the company offers cost-effective and reliable shipping tailored to global cargo needs. JD Logistics serves clients worldwide with a dedicated focus on on-time delivery and supply chain efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for JD Logistics.
5% above the average for this role