Orion180
The Customer Experience Specialist will serve as the first point of contact for agents and policyholders in Orion180's call center, handling inbound and outbound calls, providing accurate policy and billing information, and assisting with quotes and documentation. The role includes navigating multiple systems, collaborating with internal teams, and maintaining high standards of call quality and customer satisfaction.
Orion180 is a leading insurance provider offering innovative, tech-driven homeowners, flood, and property insurance solutions. Get personalized quotes, flexible coverage, and exceptional customer service—all powered by advanced technology and trusted by independent insurance agents across the U.S.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Orion180.
10% below the average for this role