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Customer Experience Specialist at Cross Border Talents - ApplyBlast

Customer Experience Specialist

Cross Border Talents

1 month ago

Limerick, Ireland

Onsite

Full Time

Medior

0 applicants

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About this role

The Customer Experience Specialist role involves supporting customers via chat, phone, or email while resolving queries and managing complex cases with empathy and accuracy. The position requires handling fraud investigations, disputes, and complaints, as well as identifying and supporting vulnerable customers. This role offers the opportunity to work in a multicultural environment in Portugal with comprehensive relocation support and career growth opportunities.

Responsibilities

Support customers via chat, phone, or email
Resolve queries quickly and effectively with first-contact resolution
Investigate fraud, disputes, and complaints with accuracy and empathy

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.