Positrace
PosiTrace is seeking a Customer Experience Specialist to manage a portfolio of customers, ensuring their satisfaction and long-term success with GPS fleet tracking and asset management solutions. The role involves advocating for the customer, aligning internal stakeholders to resolve issues, and partnering with Account Management to support retention and growth opportunities. This position requires a proactive professional who can take ownership in a fast-paced environment, build meaningful relationships, and contribute to process improvement.
Headquarters
Burnaby, British Columbia, Canada
Company Size
51-200 employees
Founded
2007
PosiTrace is a fleet management software company providing real-time GPS tracking, AI dashcams, and driver behaviour monitoring solutions for mid-size fleets across North America. Their platform helps businesses reduce operating costs, improve safety and regulatory compliance (ELD/DVIR), and protect assets through advanced telematics. PosiTrace serves industries including construction, transportation, logistics, waste management, and agriculture, and is trusted by over 3,000 companies with more than 15 years in business.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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