HostPapa
The Customer Experience Specialist at managed.com provides technical support to customers through phone, email, and live chat, focusing on resolving web technology issues related to websites, email, and hosting. This remote-first role requires strong troubleshooting skills and bilingual communication abilities in English and Spanish to deliver fast, stress-free assistance. The position involves explaining technical concepts clearly, managing customer interactions, and contributing to high satisfaction levels within a global team.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HostPapa.