Myant
This role involves managing inbound customer inquiries and complaints through various channels to ensure prompt resolution and a positive experience. The specialist is responsible for tracking customer interactions, escalating issues when necessary, and collaborating with cross-functional teams to enhance overall customer satisfaction. The position requires achieving key performance indicators such as SLAs and CSAT while maintaining a solution-oriented approach.
Myant Corporation is a Toronto-based textile and wearable-technology company that designs, manufactures, and commercializes smart garments and fabric-based sensors to enable connected well‑being. They combine knitted conductive textiles, embedded electronics, and cloud software/analytics to capture biometrics and support remote patient monitoring, fall detection, personalized comfort, and performance tracking. Myant delivers full‑stack solutions — from material engineering and garment manufacturing to device integration and SaaS — and partners with healthcare providers, research institutions and commercial customers to deploy clinically oriented, scalable systems.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Myant.
Myant didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role