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Customer Experience Supervisor at Kith - ApplyBlast

Customer Experience Supervisor

Kith

4 months ago

3.0 on Glassdoor

Brooklyn, NY

Onsite

Full Time

Senior

0 applicants

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About this role

The Customer Experience Supervisor provides leadership on the sales floor at the Dumbo store, guiding the team in delivering exceptional brand service standards and customer engagement. This role involves real-time coaching, supporting operational priorities, and fostering a collaborative environment to ensure a welcoming and memorable shopping experience.

Responsibilities

Provide leadership and guidance to the sales team on the floor
Coach team members in real time to strengthen selling behaviors
Support the resolution of customer concerns professionally
Assist with visual merchandising initiatives and inventory activities
Model strong leadership and service excellence throughout the store

Skills

Qualifications

2-3 years management experience in retail

About Kith

kith.com

Headquarters

Brooklyn, New York, United States

Company Size

201-500 employees

Founded

2011

View Profile

Kith is a fashion and lifestyle brand that designs and sells apparel, footwear, accessories, and specialty products for men, women, and children. Founded by Ronnie Fieg, the company operates retail stores and e-commerce businesses including Kith, Kith Women, Kith Kids, and Kith Treats, serving the streetwear, footwear, and lifestyle retail industry.