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Customer Experience Supervisor at TreviPay - ApplyBlast

Customer Experience Supervisor

TreviPay

2 months ago

3.5 on Glassdoor

Overland Park, Kansas, United States

Hybrid

Full Time

Manager

0 applicants

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About this role

The Customer Experience Supervisor at TreviPay leads a hybrid team to deliver exceptional service to internal and external customers, driving continuous improvement and managing client relationships. This role focuses on coaching staff, monitoring metrics, handling escalations, and fostering a culture of innovation and high performance.

Responsibilities

Ensure extraordinary customer experience across all interactions
Lead and coach customer service team to meet performance metrics
Oversee communication processes and handle escalated issues

Skills

About TreviPay

trevipay.com

Headquarters

Overland Park, Kansas, United States

Company Size

501-1000 employees

Founded

1978

View Profile

TreviPay is a B2B payments and order-to-cash platform that automates accounts receivable, credit management, and invoicing for enterprise sellers, marketplaces, and distributors. It offers end-to-end capabilities — credit underwriting, net terms, electronic and international payments, collections, and AR automation — with APIs and prebuilt ERP/commerce integrations. TreviPay’s services aim to accelerate cash flow, reduce DSO, and enable frictionless, cardless B2B transactions through a combination of technology and managed services.