Customer Experience Supervisor

The Customer Experience Supervisor oversees the student experience at the Alhama campus, ensuring consistent, responsive, and high-quality service aligned with company standards. The role involves leading the local CX team, managing student welfare, accommodation, communications, and third-party services, while driving continuous improvement through data and feedback. This full-time, fixed-term maternity cover position requires strong leadership, cross-department coordination, and bilingual proficiency in English and Spanish.