Employment Process Group
The Customer Experience Support Engineer (L2/L3) provides advanced technical support for a diverse client base, handling complex issues across Windows, macOS, Microsoft 365, Google Workspace, and cloud infrastructure. The role combines remote and onsite troubleshooting, automation, and strong client communication to ensure high‑quality service and adherence to SLAs.
Headquarters
Chicago, Illinois, United States
Company Size
11-50 employees
Founded
2003
Employment Process Group is a recruiting and workforce-management firm offering a full-service, scalable talent-acquisition solution positioned as an affordable alternative in hiring. They provide end-to-end recruiting support—sourcing, screening, placement, and onboarding—designed for companies that need hiring scale without job-posting fees, retainers, or hourly billing. Their model emphasizes predictable, cost-effective staffing and workforce management for growing businesses and HR teams seeking flexible, results-focused recruiting.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Employment Process Group.
Employment Process Group didn’t post a salary, so this is our estimate from similar listings.
4% below the average for this role