Customer Experience System Advisor
Federated Insurance Company of Canada(1 month ago)
About this role
The Customer Experience System Advisor at Northbridge Financial is the primary business-system authority for the company’s Customer Experience platforms, responsible for ensuring effective end-user adoption and system performance. The role partners with IT and external vendors to maintain and improve systems and supports users through training and post-implementation guidance. It contributes to system enhancements, issue resolution, and ongoing communication to optimize customer-facing processes.
Required Skills
- User Training
- System Testing
- User Support
- Problem Solving
- Vendor Management
- Instructional Design
- Communication
- Change Management
About Federated Insurance Company of Canada
federated.caAt Federated Insurance we are committed to providing business insurance solutions tailored to your company's needs. Learn more about how we can help today.
View more jobs at Federated Insurance Company of Canada →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Federated Insurance Company of Canada
Underwriter, Small Business
Federated Insurance Company of Canada(5 days ago)
Underwriter, Small Business
Federated Insurance Company of Canada(5 days ago)
Director Risk Services Eastern Region
Federated Insurance Company of Canada(6 days ago)
Senior Security Consultant - Contract
Federated Insurance Company of Canada(6 days ago)
Similar Jobs
System Administrator
General Dynamics Information Technology(1 month ago)
Employee Experience Operations Travel & Expense Specialist (Japanese Speaker)
Roche(19 days ago)
ERP Support & System Specialist
Tobii Dynavox(20 days ago)
Margo System Design Analyst I
State Employees Credit Union of New Mexico(1 day ago)
Rating/Claims System Advisor
Elevance Health(1 month ago)
Capstone Advisor, User Experience Design
Maryland Institute College of Art(11 months ago)