Customer Experience Team Lead
Whatnot(30 days ago)
About this role
Whatnot is a leading live shopping platform that redefines e-commerce by blending community, shopping, and entertainment. They are building innovative online marketplaces and fostering a passionate community of users buying and selling a wide range of products.
Required Skills
- Zendesk
- Sigma
- Excel
- Data Analysis
- Customer Support
- Support Operations
- E-Commerce
- Support Metrics
- Support KPIs
About Whatnot
whatnot.comWhatnot is an innovative live shopping marketplace that enables users to shop, sell, and connect over their favorite collectibles and items. With over 250 categories ranging from sneakers and electronics to fashion and Pokémon cards, Whatnot creates a vibrant community for enthusiasts and collectors alike. The platform combines live auction features with a user-friendly interface, making it easy for individuals to participate in the thriving resale market. Join Whatnot today to explore unique products and connect with like-minded individuals.
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