Customer Experience Team Lead
Slice
About this role
Slice is seeking a team leader to manage a customer support pod that assists restaurant partners through inbound and outbound calls, processing orders and ensuring high-quality service. The role involves overseeing performance, collaborating with team members, and working during evening or night shifts in a fast-paced contact center environment.
Skills
About Slice
slice.careersSlice is a technology platform that helps independent restaurants—especially pizzerias—run and grow their businesses by providing online ordering, marketing, payments, point-of-sale, and business tools. The company supports more than 20,000 small businesses with data-driven services designed to level the playing field against large chains. Slice also offers business financing and merchant services to help shops scale operations and reach more customers. Its careers site highlights opportunities for people who want to build product and engineering solutions with a mission-driven, small-business-first focus.
Recent company news
ForbesOwn A Slice Of A Major Private Jet Company With Perks, Not Headaches
21 hours ago
CTechSlice raises $25 million Series A led by Insight Partners to tackle the hidden complexity of global equity
1 month ago
CT InsiderAvon-based pizzeria E&D Pizza Company donates pizzas to Hartford's House of Bread Soup Kitchen
3 weeks ago
The SaaS NewsLemon Slice Raises $10.5M Seed Round
Jan 5, 2026
Marketplace.orgOne Minnesota business' slice of the mushroom economy
Nov 7, 2025
About Slice
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Slice.
Salary
$94k – $127k
per year
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